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IT Support Specialist


Location

Munich,Germany


Type

Schedule visit (3 days a week, Monday, Tuesday and Thursdays)


Hours

8 hours per day


Skills

Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking.


Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (3-days schedule visit, on-site) "IT Support Specialist" in  Germany 


Responsibilities

➡️ Provide first- or second-level contact and problem resolution for customer issues.

➡️ Work with third-party vendors to remediate complex AV issues as needed.

➡️Provide timely communication on issue status and resolution.

➡️ Maintain ticket updates for all reported incidents.

➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .

➡️ Should have basic knowledge of the Mac operating system to support Apple PC users.

➡️ Install, upgrade, support, and troubleshoot printers and computer hardware.

➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

 

Requirements :

1.Must hold a valid work permit in Germany

2.Several years of experience in the IT field

3.Local language (German) & English fluency mandatory .
 

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.

Apply here- shamsun.nahar@bcic-swiss.com 

Salary: Negotiable



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Contact Person
Shamsun Nahar Ruma
  Talent Acquisition Specialist
  shamsun.nahar@bcic-swiss.com