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Riga, Latvia
Dispatch
(10-20) Hours Per week.
Basic support, imaging, troubleshooting, hardware fixes, cable testing Advanced troubleshooting, customer engagement, mentoring junior techs Similar to Band 1 or 2, depending on site type Responds based on call requests under NBD SLA
BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in Latvia
- Incident and service request resolution for laptops/desktops- Break-fix, software support, imaging, OS patching- IMAC (Install, Move, Add, Change) activities
- Support for mobile phones, iPads, tablets, MDM install/setup
- Scheduled weekly checks- Onsite support for AV and connectivity issues
- First-line support for printers and MFDs- Replacing toner, jam resolution, setup assistance
- Escorting third-party vendors- Racking, stacking, patching, console access, cable testing
- Smart Hands for troubleshooting and replacement- Basic reconfiguration guided by network team
- Install/replace IP & DDI phones- MAC address sharing with telecom team
- Update CMDB / Asset DB after changes- Stock room audits and inventory control
- Restock IT vending machines- Secure pickup/drop at lockers
- Onsite support for Allianz key business events held at offices
- Coordination of device shipping to remote users- May involve support for setup
Requirements :
1.Must have EU Citizenship
2.Several years of experience in the IT field
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a
WhatsApp number) as soon as possible.
Apply here - shamsun.nahar@bcic-swiss.com
Salary: Negotiable
