Job Details

IT Support Specialist


Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full time, on-site) "IT Support Specialist" in  Germany.

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
•  Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
•  Maintain ticket updates for all reported incidents.
•  Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
•  Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
•  Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements :

1.Must hold a valid work permit in Germany

2.Several years of experience in the IT field

3.Local language & English fluency mandatory 

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a

 WhatsApp number) as soon as possible.

Apply here - shamsun.nahar@bcic-swiss.com

Salary: Negotiable