IT Support
Location
Vila Nova De Gaia,Portugal
Type
Dispatch / Part time
Hours
(10-20) Hours Per week.
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in Portugal
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
- Should have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements :
1.Must hold a valid work permit in Portugal
2.Several years of experience in the IT field
3.Local language & English fluency mandatory
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a
WhatsApp number) as soon as possible.
Apply here - shamsun.nahar@bcic-swiss.com
Salary: Negotiable
