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Ensure IT services meet SLAs and business needs.
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Coordinate incident, problem, and change management.
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Liaise with stakeholders and vendors.
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Monitor service performance and drive improvements.
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Manage service transitions and ITIL processes.
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Experience in IT service management.
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Knowledge of ITIL/ITSM and SLA management.
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Strong communication and coordination skills.
Requirements :
-Valid permit to work in Germany
-Fluency in German & English
-Experience in IT service management
-Strong knowledge of ITIL/ITSM
-Excellent communication and stakeholder management skills
Salary - Negotiable
Interested candidates are encouraged to apply or share this opportunity.
Apply now - fahmida.tithi@bcic-swiss.com
