IT Support Specialist
Location
Im Zusamtal 14, Germany
Hours
(10-20) Hours Per week.
Description
BCIC Swiss GmBH | Best Connect International Company is looking for (Dispatch on-site) "IT Support Specialist " in Germany .
Responsibilities
➡️ Provide first- or second-level contact and problem resolution for customer issues.
➡️ Work with third-party vendors to remediate complex AV issues as needed.
➡️Provide timely communication on issue status and resolution.
➡️ Maintain ticket updates for all reported incidents.
➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
➡️ Should have basic knowledge of the Mac operating system to support Apple PC users.
➡️ Install, upgrade, support, and troubleshoot printers and computer hardware.
➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements :
- Must hold a valid work permit in Germany
-English is mandatory
-Several years of professional experience in the field of IT support .
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp
number) as soon as possible.
Apply here- paul.bristi@bcic-swiss.com
Salary: Negotiable
