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Zurich, Switzerland
Dispatch
(10-20) Hours Per week.
BCIC Swiss GmbH | Best Connect International Company is looking for a dispatch on-site " IT Support Specialist " job in Switzerland.
1️⃣ Provide first- and second-level contact and problem resolution for user issues.
2️⃣ Collaborate with third-party vendors to resolve complex AV issues.
3️⃣ Ensure timely communication and updates on issue status and resolution.
4️⃣ Maintain accurate ticket updates for all reported incidents.
5️⃣ Install, upgrade, support, and troubleshoot Windows XP and Cisco Jabber (authorized desktop applications).
6️⃣ Support Apple PC users with basic knowledge of the macOS operating system.
7️⃣ Install, upgrade, support, and troubleshoot printers and computer hardware.
8️⃣ Perform preventive maintenance on computers, laptops, and printers
.
9️⃣ Conduct repairs on desktops, laptops, printers, and other authorized peripherals.
Use diagnostic tools to resolve issues related to network connectivity and workstation hardware/software
.
1️⃣1️⃣ Demonstrate broad IT experience with an understanding of networks, servers, audio/visual systems, smart devices, and telecoms.
1️⃣2️⃣ Work effectively in a project-based environment, demonstrating flexibility and teamwork.
1️⃣3️⃣ Perform other related duties as assigned.
Requirements:
1️⃣ Must hold a valid work permit in Switzerland
2️⃣ Several years of professional experience in IT support.
Salary:
Negotiable
Apply Now:
Send your updated CV to paul.bristi@bcic-swiss.com
