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Frankfurt
Schedule fulltiime
8
Description BCIC Swiss GmbH | Best Connect International Company is looking for a 60% full time on-site " IT Support Specialist " job in Germany. Visit: 3 days per week. Responsibilities Work with third-party vendors to remediate complex AV issues as needed. ➡Provide timely communication on issue status and resolution. ➡ Maintain ticket updates for all reported incidents. ➡ Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010. Cisco Jabber is another authorized desktop application. ➡ Should have basic knowledge of the Mac operating system to support Apple PC users. ➡ Install, upgrade, support, and troubleshoot printers and computer hardware. ➡ Performs general preventative maintenance tasks on computers, laptops, and printers. ➡ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. ➡ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. ➡ Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms. ➡ This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
