
Via Nuova Provinciale23034 Grosotto, Italy
Full Time
8 Hours
Technical Proficiency:* - Hardware and software troubleshooting. - Operating system knowledge. - Network troubleshooting and configuration. Customer Service:* - Strong interpersonal and communication skills. - Patience and ability to explain technical concepts to non-technical users. - Customer-focused attitude.
BCIC Swiss GmBH is looking for an On-site IT Support Specialist in #Italy. Now we need an On-site IT Support Specialist in(#Grosotto) #Italy for a full-time position.
Location: (Via Nuova Provinciale23034 Grosotto), Italy
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
f) Should have basic knowledge of Mac operating system, to support Apple PC users.
g) Install, upgrade, support, and troubleshoot for printers, and computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, and printers.
i) Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Requirements:
* Need to have a valid work permit.
* Need to have Minimum B1 level in Local Language & English.
* Good knowledge about computers/IT
* Couple of years of experience in a related field
* Immediate joining
If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible.
Apply here-
nishat.kayser@bcic-swiss.com
LinkedIn Profile:
https://www.linkedin.com/in/nishat-kayser-702956270/
Salary: Negotiable
Company Details:
BCIC SWISS GmBH
Lattichstrasse 6 , 6340 Baar