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Basel, Switzerland
Full Time
40
Looking for IT support Engineer in Switzerland We are a Switzerland based IT company who work, support and offer IT service / Resources globally. Now I need IT support Engineer for Full-time position in Switzerland. Location: Basel. * Need to have valid work permit. * Need to know good local Language (minimum B2) & English. * Good knowledge about computers/IT and couple of years of experience will be a big plus. * world leading company and good / friendly environment. Salary: Negotiable. Company Details: Best Connect International Consultancy Lättichstrasse 6 , 6340 Baar, switzerland.
a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
