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IT Support Specialist


Location

Hannover, Germany


Type

Dispatch , On-site


Hours

(10-20) Hours Per week.


Skills


Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in Germany .


Responsibilities

➡️ Provide first- or second-level contact and problem resolution for customer issues.

➡️ Work with third-party vendors to remediate complex AV issues as needed.

➡️Provide timely communication on issue status and resolution.

➡️ Maintain ticket updates for all reported incidents.

➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .

➡️ Should have basic knowledge of the Mac operating system to support Apple PC users.

➡️ Install, upgrade, support, and troubleshoot printers and computer hardware.

➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

 

Requirements :

1.Must hold a valid work permit in Germany.

2.Several years of experience in the IT field

 

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as

soon as possible.

Apply here- paul.bristi@bcic-swiss.com

Salary: Negotiable



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Contact Person
Bristi Paul
  Talent Acquisition Specialist
  paul.bristi@bcic-swiss.com