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IT Support Specialist (L2)


Location

Vevey,Switzerland


Type

Full-time,On-site


Hours

8 hour per day


Skills

Advanced troubleshooting & root cause analysis , Handling escalated L2 tickets via ITSM tools , Windows & macOS system administration support , Active Directory & Office 365 support, Networking & VPN troubleshooting


Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time, on-site) "IT Support Specialist (L2) " in  Switzerland .  


Responsibilities

 

 -Provide on-site Level 2 IT support and advanced technical troubleshooting

 -Support hardware, software, and end users

 -Handle escalations from Level 1 support

 -Basic to intermediate networking support

 -Work closely with clients, vendors, and internal teams.

Requirements - 
 
 -Valid Swiss work permit
 
-Fluency in English & local language (French preferred)
 
-Previous experience as a Level 2 IT Support Specialist
 
 
 
Qualified candidates are invited to connect or apply (CV + WhatsApp number).
 
 
 Apply here: fahmida.tithi@bcic-swiss.com
 



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Contact Person
Fahmida Ahmed Tithi
   Junior Recruiter
  fahmida.tithi@bcic-swiss.com

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