Job Details

BCIC Swiss GmBH | Best Connect International Company is hiring "Customer Service Resources" for full-time in Germany . 

◾ Respond to customer inquiries and resolve basic issues
◾ Collect and tag customer feedback (VoC)
◾ Support customer journey mapping and research
◾ Track CX metrics like CSAT, NPS, and CES
◾ Assist with process improvements and documentation
◾ Collaborate with teams to share customer insights

Requirements - 
◾ Valid work permit in Germany
◾ English and Local language fluency C1
◾ Willing to learn IT support and similar roles in future

Salary - Negotiable
Apply Now - fahmida.tithi@bcic-swiss.com