Job Details

➡ Work with third-party vendors to remediate complex AV issues as needed.

 

➡Provide timely communication on issue status and resolution.

 

➡ Maintain ticket updates for all reported incidents.

 

➡ Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010. Cisco Jabber is another authorized desktop application.

 

➡ Should have basic knowledge of the Mac operating system to support Apple PC users.

 

➡ Install, upgrade, support, and troubleshoot printers and computer hardware.

 

➡ Performs general preventative maintenance tasks on computers, laptops, and printers.

 

➡ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

 

➡ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

 

➡ Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms.

 

➡ This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

 

 

 

Requirements:

 

✅ Must hold a valid work permit.

 

✅ Extensive knowledge and understanding of IT and computers.

 

✅ Several years of professional experience in the field of user support as well as in the evaluation and design of solutions

 

✅ Croatian language B1 Level needed

 

 

 

 

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.

 

 

Apply here: shamsun.nahar@bcic-swiss.com

 

 

Salary: Negotiable

 

 

Company Details:

 

BCIC Swiss GmBH

 

Lättichstrasse 6, Baar, Switzerland

 

bcic-swiss.com

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