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IT support specialist


Location

Chur-Switzerland


Type

Dispatch\ Part time


Hours

20 hours per week


Skills

Hardware Knowledge,Software Knowledge,Troubleshooting Methodologies,Networking Fundamentals


Description

We are looking for an On-Site IT Support Engineer to provide IT support on an as-needed basis. This is a dispatch-based role, meaning you will be assigned tasks when required. Work hours vary depending on support requests.


Responsibilities

Responsibilities:

-Troubleshoot and resolve hardware, software, and network issues.
- Support Windows OS (7–10), Microsoft Active Directory, MS Office 365.
-Install and repair PCs, laptops, printers, and peripherals.
- Maintain and update the helpdesk ticketing system.
- Provide clear communication and excellent customer service.

Requirements:

-1 years of experience in IT support or desktop support.
- Strong knowledge of Windows systems and troubleshooting.
- Basic understanding of Mac OS (preferred but not required).
-Ability to work flexible hours and respond to urgent requests.
- Legally authorized to work in the Netherlands (work permits not provided).

Why Join Us?

-Flexible schedule – work only when tickets are assigned.
-Gain hands-on experience in enterprise IT support.



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Contact Person
Kaniz Fatema
  Talent Acquisition Specialist
  Kaniz.fatema@bcic-swiss.com