
Bad Homburg (Germany)
Full time
40 hours per week
BCIC Swiss GmBH is looking for full time On-site IT Support Specialist in(bad Homburg) germany
Position Responsibilities:
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Requirements:
* Need to have EU citizens
* Good knowledge about computers/IT
If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible.
Apply here-
kaniz.fatema@bcic-swiss.com
Salary: Negotiable
Company Details:
BCIC Swiss GmBH
Lattichstrasse 6 , 6340 Baar