IT Support Specialist_Sweden

Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time |On-site) "IT Support Specialist" in Sweden.

Responsibilities

• ➡️ Troubleshoot desktops, laptops, mobile devices, printers, and Windows/macOS/Linux.
• ➡️ Provision, deprovision, replace, and deploy corporate devices.
• ➡️ Provide onsite technical support and guidance to end users.
• ➡️ Troubleshoot basic LAN/Wi-Fi, printing, AV, and office IT infrastructure issues.
• ➡️ Install and support basic network devices, PABX, monitors, smart office systems, and digital signage.
• ➡️ Coordinate with Level 2 teams, vendors, and service providers for escalations and repairs.
• ➡️ Maintain incident records and support audits/compliance activities.
• ➡️ Assist with scheduled maintenance, escalations, and third-party access to data rooms.

Requirements

1. Must hold a valid work permit in Germany
2. Several years of experience in the IT field
3. Fluency in Swedish
4. Fluency in English