IT Support Specialist _ Italy

Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full Time |On-site) "IT Support Specialist" in Italy.

Responsibilities

• ➡️ Provide 1st and 2nd level onsite IT support to end users
• ➡️ Troubleshoot hardware, software, and network connectivity issues
• ➡️ Install, configure, and support Windows operating systems and Microsoft Office applications
• ➡️ Support business applications and IT-related user issues
• ➡️ Configure and troubleshoot printers, peripherals, laptops, and desktops
• ➡️ Perform preventive maintenance and basic remedial troubleshooting
• ➡️ Maintain accurate ticket documentation and provide timely status updates
• ➡️ Coordinate with internal teams and third-party vendors when required
• ➡️ Support network, server, telecom, and other IT environments as needed

Requirements

1. Valid work authorization/ Italian work permit
2. Fluent in Italian and in 𝐄𝐧𝐠𝐥𝐢𝐬𝐡
3. Several years of experience in IT user support or service desk environments
4. Strong knowledge of IT hardware, software, and troubleshooting
5. Availability for a 𝐅𝐮𝐥𝐥-𝐓𝐢𝐦𝐞 𝐎𝐧𝐬𝐢𝐭𝐞 role