Deskside Technician | Dusseldorf

LocationDusseldorf, Germany
TypeOn-site, Fulltime
Hours8 hours per day
SkillsWindows & Mac Support, Hardware & Software Troubleshooting, ServiceNow / ITSM Tools ,Active Directory, SCCM, JAMF, Networking (DNS, DHCP, VLAN), Laptop/Desktop Imaging & Deployment, VIP & Deskside Support, Remote Support & Ticket Handling, MS Office, Printers, Video Conferencing, Asset Management & Device Configuration

Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time, on-site) "Deskside  Technician" in Germany.

Responsibilities

  • ➡️ Provide onsite IT support for users and VIPs
  • ➡️ Troubleshoot hardware, software, network, and device issues
  • ➡️ Handle ServiceNow tickets, emails, calls, and Slack requests
  • ➡️ Install, configure, image, and deploy laptops/desktops
  • ➡️ Support conferencing and AV systems
  • ➡️ Perform IMAC activities and hardware replacements
  • ➡️ Maintain IT asset inventory and documentation
  • ➡️ Ensure issues are resolved within SLA

Requirements

  1. 3–5 years of Deskside Technician experience
  2. Fluent in German and English
  3. Valid permit to work in Germany
  4. Strong communication and customer service skills

Apply here: doha.binta@bcic-swiss.com

Salary: Negotiable

Apply Now!

Contact Person

Doha Binta Tarek

Doha Binta Tarek

👤 Junior IT Recruiter

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